AI, blockchain essential for future: Dr. Jitendra Singh

North News

New Delhi, January 8

Union Minister Dr. Jitendra Singh on Wednesday emphasised that artificial intelligence (AI) and blockchain technologies are no longer optional but are the only viable choice for the future. While addressing the National Conference on Cyber security, Artificial Intelligence, and Blockchain at the PHD Chamber of Commerce and Industry today, Dr. Singh stated, “The challenge lies in best utilising these technologies for the benefit of mankind.” Recalling his association with the annual conference over the past seven years, Union Minister of State (Independent Charge) for Science and Technology Dr. Jitendra Singh highlighted the importance of such symposiums, which provide a platform to discuss challenges that the government and society must overcome in contemporary times.

Dr. Jitendra Singh acknowledged that cybers security and the challenges posed by next-generation technologies are a global concern, with India being no exception. He noted the rapid pace of technological development in the past decade, driven by Prime Minister Narendra Modi’s vision of innovation and technological advancement. However, he also pointed out that technology is a double-edged sword, with malicious actors potentially exploiting these advancements. The Minister of State for Personnel, Public Grievances, and Pensions also referred to the pioneering initiatives taken by his ministry to improve citizens’ lives. One notable example was the Department of Pensions, which was among the first to adopt face recognition technology for issuing Digital Life Certificates. This initiative enables pensioners to obtain their certificates from the comfort of their homes without the need for physical presence at banks or government offices.

Dr. Singh emphasized that the challenges posed by technology should be addressed using technology itself. He stated that AI should be an assistant to humans, rather than a tool for domination. Sharing an example from the Department of Administrative Reforms and Public Grievances (DARPG), Dr. Singh noted that while AI has significantly enhanced grievance resolution, human emotional intelligence remains crucial. Despite achieving a 95% grievance disposal rate, citizens sometimes feel dissatisfied, prompting the establishment of a Human Desk in December 2023 to address these concerns.

Dr. Singh also highlighted how AI has been used to better analyze and resolve grievances through the CPGRAMS portal, which serves as a model for other nations.The minister also underscored that the current government is open to collaborating with non-governmental players to address the future challenges of technology. He referred to the recently approved Bio e3 policy, which enables India to adjust to global economic shifts and contribute significantly to the global stage. Additionally, Dr. Singh spoke about the Anusandhan NRF, which has reduced the nation’s dependence on government funds. Through the NRF, nearly 60-70% of funding will come from private sources.